Product Care Tips

<Marble and Stone

Marble and stone are natural materials that are prized for their beauty and durability. Marble is a metamorphic rock created when limestone is subjected to heat and pressure. Stone is a broader term that can refer to any type of natural rock, including marble, granite, travertine, and quartzite.

However, they can also be susceptible to staining, scratching, and etching. With proper care, your marble or stone furniture can last for many years.

Good To Know

• Marble and stone are porous materials, which means that they can absorb liquids and other substances. This makes them susceptible to staining, so it is important to clean them up promptly if they are spilled on.
• Marble and stone are also relatively soft materials, so they can be scratched easily. It is important to use coasters and placemats to protect them from scratches.
• Marble and stone can fade over time if they are exposed to sunlight. It is a good idea to keep them out of direct sunlight or to use a UV-protective sealant to help prevent fading.

Do’s

• Dust your marble or stone furniture regularly with a soft, dry cloth.
• Wipe up spills immediately with a damp cloth.
• Use coasters and placemats to protect your furniture from hot dishes and drinks.
• Seal your marble or stone furniture regularly with a sealant specifically designed for natural stones.

Don’ts

• Do not use harsh chemicals or abrasive cleaners on your marble or stone furniture.
• Do not place hot dishes or drinks directly on your marble or stone furniture.
• Do not use sharp objects on your marble or stone furniture.
• Do not drag objects across your marble or stone furniture.

<Solid Timber

Timber is a natural material that is beautiful, durable, and versatile. However, it is also a sensitive material that needs to be cared for properly in order to maintain its beauty and lifespan.

Good To Know

• Timber is a natural material, so it is susceptible to changes in temperature and humidity. It is important to keep your timber furniture in a stable environment with moderate temperatures and humidity levels.
• Avoid placing timber furniture in direct sunlight, as this can cause the wood to fade and crack.
• If you spill something on your timber furniture, wipe it up immediately with a damp cloth. Do not use harsh chemicals or abrasive cleaners, as these can damage the finish.
• If your timber furniture needs to be cleaned, use a mild soap and water solution. Be sure to rinse the furniture thoroughly with clean water afterward.

Do’s

• Dust your timber furniture regularly with a soft, dry cloth.
• Use a damp cloth to clean spills and stains.
• Apply furniture polish to protect the finish.
• Refinish your timber furniture every few years to maintain its beauty.

Don’ts

• Do not expose timber furniture to direct sunlight or extremes of humidity.
• Do not use harsh cleaning chemicals on timber furniture.
• Do not allow hot or cold abrasive items to come into contact with surfaces.
• Do not allow liquid or damp cloths to remain in contact with timber surfaces.

<Reclaimed or Recycled Wood

Reclaimed or recycled wood furniture is made from wood that has been previously used for another purpose, such as old barn beams or shipping pallets. This type of furniture is often characterized by its unique character and patina, which can come from the different types of wood used, the way it was finished, or the wear and tear it has experienced over time.

Good To Know

• Reclaimed or recycled wood furniture is a sustainable choice, as it helps to reduce waste and conserve natural resources.
• This type of furniture is often very sturdy and durable and can last for many years with proper care.
• Reclaimed or recycled wood furniture can add a touch of character and history to any home.
• Reclaimed wood furniture is often porous, so it is important to keep it clean and dry.
• Avoid using harsh chemicals or cleaners on reclaimed wood furniture, as these can damage the finish.
• If you need to clean reclaimed wood furniture, use a mild soap and water solution.
• You can also use natural wood oil or wax to protect reclaimed wood furniture and keep it looking its best.

Do’s

• Dust your furniture regularly with a soft cloth.
• Use a mild soap and water solution to clean spills or stains.
• Apply a coat of furniture polish or wax to help protect the wood and keep it looking its best.
• Avoid placing hot or wet items directly on the surface of the furniture.
• Use coasters or placemats to protect the furniture from scratches.

Don’ts

• Do not use harsh chemicals or abrasive cleaners to clean your furniture.
• Do not expose your furniture to direct sunlight or excessive heat.
• Do not drag or move your furniture around roughly.
• Do not use water-based finishes on furniture that will be exposed to moisture.

<Fabric

Fabric is a material made by weaving, knitting, or felting natural or synthetic fibers. It is used to make a wide variety of clothing, home goods, and other items. The care instructions for fabric will vary depending on the type of fiber, the weave or knit, and the finishing treatments.

Good to Know

• Always check the care label on your fabric before washing or drying.
• Pre-wash new fabrics to prevent shrinkage.
• Wash light and dark colors separately.
• Use a mild detergent and cold water.
• Avoid using bleach.
• Tumble dry on low heat or hang dry.
• Iron on the correct setting.

Do's:

• Read the care label: This is the most important thing you can do to care for your fabrics properly. The care label will tell you how to wash, dry, and iron the fabric, as well as any special care instructions.
• Pre-wash new fabrics: This will help to remove any excess dye and prevent shrinkage.
• Wash light and dark colors separately: This will help to prevent colors from bleeding onto each other.
• Use a mild detergent: Harsh detergents can damage fabrics.
• Use cold water: Hot water can shrink fabrics and fade colors.
• Tumble dry on low heat or hang dry: Tumble drying on high heat can damage fabrics.
• Iron on the correct setting: High heat can scorch fabrics.
• Spot clean spills as soon as possible: This will help to prevent stains from setting in.
• Air out clothes after wearing to prevent odor buildup: This will help to keep your clothes fresh and clean.
• Store clothes in a cool, dry place: This will help to prevent moths and other pests from damaging your clothes.
• Rotate your clothes: This will help to evenly distribute wear and tear.
• Repair small tears and holes promptly: This will help to prevent the tears from getting larger.
• Have delicate fabrics dry cleaned: This will help to preserve the fabric and extend its lifespan.

Don'ts:

• Don't overload the washing machine or dryer: This can cause the fabrics to become damaged.
• Don't twist or wring fabrics: This can cause the fabrics to become misshapen.
• Don't dry clean fabrics that are not labeled as "dry cleanable.": This can damage the fabrics.
• Don't iron fabrics on a high heat setting: This can scorch the fabrics.
• Don't leave wet clothes in the washing machine or dryer: This can cause mildew and mold to grow.
• Don't store clothes in a humid environment: This can cause the fabrics to become mildewed.
• Don't use bleach on colored fabrics: This can cause the colors to fade.
• Don't use harsh detergents on delicate fabrics: This can damage the fabrics.
• Don't dry clean delicate fabrics too often: This can shorten the lifespan of the fabrics.

Specific Types of Fabrics Care Guide

• Cotton: Cotton is a natural fiber that is relatively easy to care for. It can be machine washed and dried on a low heat setting. However, it is important to pre-wash cotton fabrics before wearing them for the first time, as this will help to prevent shrinkage.
• Silk: Silk is a delicate fabric that should be dry-cleaned only. If you do need to wash silk, it is important to use mild detergent and cold water.
• Wool: Wool is a natural fiber that is water-resistant and wrinkle-resistant. It can be machine washed on a gentle cycle or hand washed. However, it is important to use a wool-specific detergent and to avoid using bleach.
• Polyester: Polyester is a synthetic fiber that is very durable and easy to care for. It can be machine washed and dried in a high-heat setting. However, it is important to avoid using bleach on polyester fabrics.

<Velvet Fabric

Velvet is a luxurious fabric that has been popular for centuries. It is made from a woven fabric with a pile, or nap, on one side. The pile is created by weaving the threads in a way that creates a raised surface. Velvet is typically made from silk, but it can also be made from other fibers, such as cotton, wool, or polyester.

Good To Know

• Velvet is a delicate fabric, so it is important to care for it properly.
• To prevent the pile from flattening, velvet should be stored in a cool, dry place away from sunlight.
• Velvet should be vacuumed regularly with a soft brush attachment.
• If velvet gets wet, it should be blotted dry immediately with a soft, dry cloth. Do not rub the fabric, as this can damage the pile.
• If velvet gets stained, it should be cleaned by a professional dry cleaner.

Do's

• Vacuum regularly with a soft brush attachment.
• Blot spills immediately with a soft, dry cloth.
• Hang velvet garments in a well-ventilated closet after wearing them.
• Store velvet in a cool, dry place away from sunlight.
• Have velvet cleaned by a professional dry cleaner if it gets stained.

Don'ts

• Do not rub velvet when it is wet.
• Do not use harsh chemicals or detergents to clean velvet.
• Do not iron velvet.
• Do not fold velvet.
• Do not store velvet in a hot, humid environment.

<Feather-filled Furniture

Feather-filled furniture is a popular choice for many people because it is soft, comfortable, and supportive. However, it is important to care for feather-filled furniture properly in order to keep it looking and feeling its best.

Good to Know

• Feather-filled furniture is made from a combination of feathers and down. Down is the soft, fluffy undercoating of birds, while feathers are the larger, tougher outer layer.
• Feather-filled furniture is naturally hypoallergenic, making it a good choice for people with allergies.
• Feather-filled furniture is also very breathable, which helps to keep you cool in the summer and warm in the winter.

Do's

• Plump your cushions regularly. This will help to redistribute the feathers and down and keep your cushions looking their best.
• Air out your furniture regularly. This will help to remove any dust or odors that may have accumulated.
• Spot clean spills immediately. If a spill occurs, blot it up with a clean, dry cloth as soon as possible. Do not rub the spill, as this could damage the feathers.
• Have your furniture professionally cleaned every few years. This will help to remove any dirt or grime that has built up over time.

Don'ts

• Do not get feather-filled furniture wet. This could damage the feathers and ruin your furniture.
• Do not use harsh chemicals to clean feather-filled furniture. These chemicals could damage the feathers and shorten the lifespan of your furniture.
• Do not put feather-filled furniture in direct sunlight. This could cause the feathers to lose their shape and become brittle.

Additional Things To Know

Restoring the Plumpness of a Feather Sofa

Feathers are naturally airy and buoyant, which is why they make such comfortable cushions. However, over time, the air can be squeezed out of the feathers, causing them to become compressed and lumpy. This can be prevented by regularly plumping and dressing the cushions.

To plump the cushions, simply stand them on their end and tap them firmly on all sides. This will help to redistribute the feathers and restore their loft. Dressing the cushions involves turning them over and fluffing them up with your hands.

In addition to plumping and dressing, it is also important to vacuum the cushions regularly to remove any loose feathers or dust. You should also avoid exposing the cushions to moisture, as this can cause them to become musty. If a spill does occur, blot it up immediately with a clean cloth. Do not use detergent or harsh chemicals, as these can damage the feathers.

Feather Shedding

It is normal for a few feathers to escape from a feather sofa from time to time. This is not a sign of poor quality and does not affect the comfort of the sofa. To remove any loose feathers, simply vacuum the cushions regularly.

Moisture

• Feather fillings are susceptible to moisture. If the cushions become wet, they should be allowed to air dry completely before using them again.
• Prolonged exposure to moisture can cause the feathers to become musty.

Stains and Spills

• Blot excess spills and stains immediately with clean clothes or paper towels.
• For stubborn spills and stains, we recommend spot cleaning with a damp cloth, using water only.
• Avoid using any detergents or harsh chemicals when cleaning your feather-filled sofa, as these can break down the feather structure over time and shorten the product’s lifespan.

<Leather Furniture

Leather furniture is a beautiful and durable addition to any home. However, it is important to care for leather furniture properly in order to keep it looking its best for years to come. This guide will provide you with some tips on how to care for your leather furniture, including what to do and what not to do.

Good to Know

• Leather is a natural material, so it is important to treat it with care.
• Avoid using harsh chemicals or cleaners on leather furniture.
• Wipe down leather furniture with a damp cloth on a regular basis to remove dust and dirt.
• Condition leather furniture every few months to keep it soft and supple.
• Avoid placing leather furniture in direct sunlight or near heat sources.
• If a spill occurs, blot it up immediately with a clean, dry cloth.
• Do not use furniture polish on leather furniture.

Real-leather

Do’s

• Dust leather furniture regularly with a soft, dry cloth. This will help to remove dirt and dust that can build up and scratch the leather.
• Wipe down leather furniture with a damp cloth every few weeks. This will help to remove any spills or stains that may have occurred.
• Condition leather furniture every few months with a good quality leather conditioner. This will help to keep the leather soft and supple.
• Avoid placing leather furniture in direct sunlight or near heat sources. This can dry out the leather and cause it to crack.
• Blot up spills immediately with a clean, dry cloth. This will help to prevent the spill from setting into the leather.

Don'ts

• Do not use harsh chemicals or cleaners on leather furniture. This can damage the leather.
• Do not use furniture polish on leather furniture. This can also damage the leather.
• Do not allow leather furniture to get wet. If the leather gets wet, blot it up immediately with a clean, dry cloth.
• Do not place heavy objects on leather furniture. This can cause the leather to stretch or tear.
• Do not sit on leather furniture with wet clothing. This can cause the leather to stain.

PU Leather

Do’s

• Dust PU leather furniture regularly with a soft, dry cloth. This will help to remove dirt and dust that can build up and scratch the surface.
• Wipe down PU leather furniture with a damp cloth every few weeks. This will help to remove any spills or stains that may have occurred.
• Condition PU leather furniture every few months with a good quality PU leather conditioner. This will help to keep the surface soft and supple.
• Avoid placing PU leather furniture in direct sunlight or near heat sources. This can dry out the surface and cause it to crack.
• Blot up spills immediately with a clean, dry cloth. This will help to prevent the spill from setting into the surface.

Don'ts

• Do not use harsh chemicals or cleaners on PU leather furniture. This can damage the surface.
• Do not use furniture polish on PU leather furniture. This can also damage the surface.
• Do not allow PU leather furniture to get wet. If the surface gets wet, blot it up immediately with a clean, dry cloth.
• Do not place heavy objects on PU leather furniture. This can cause the surface to stretch or tear.
• Do not sit on PU leather furniture with wet clothing. This can cause the surface to stain.

<Tempered Glass

Tempered glass is a type of safety glass that is made by heating ordinary glass to a very high temperature and then rapidly cooling it. This process creates a surface that is much stronger and more resistant to breakage than ordinary glass. Tempered glass is often used in appliances, furniture, and other products where safety is a priority.

Good to know

• Tempered glass is four to five times stronger than ordinary glass.
• It is also more shatter-resistant, meaning that it will break into small, harmless pieces if it does break.
• Tempered glass is not 100% shatter-proof, however. If it is hit with a sharp object or subjected to a sudden impact, it can still break.

Do's

• Use mild dish soap and warm water to clean tempered glass.
• Do not use abrasive cleaners or scouring pads, as these can scratch the surface.
• If you have hard water, you may need to use a descaling agent to remove water spots.
• Be careful not to drop or bang tempered glass, as this could cause it to break.

Don'ts

• Do not use tempered glass in an oven or microwave.
• Do not use tempered glass to cook or heat food.
• Do not use tempered glass to cut or chop food.
• Do not use tempered glass to hold hot liquids.

<Outdoor Furniture

Outdoor furniture can be a great way to enjoy the outdoors, but it's important to take care of it properly to extend its lifespan. This product care guide will provide you with some tips on how to clean and maintain your outdoor furniture so that it looks and lasts its best.

Do's

• Clean regularly.
• Store furniture properly.
• Use protective covers.
• Reapply finishes as needed.
• Use mild soap and water
• Dry properly

Don'ts

• Don't use harsh chemicals.
• Don't leave furniture out in the rain.
• Don't let the furniture sit in the sun for extended periods of time.
• Do not store furniture in a humid environment

Product care tips for specific furniture material

Coated Metal

• To clean coated metal outdoor furniture, use a soft cloth soaked in detergent and warm water. 
• Wipe dry with a clean cloth. 
• Do not use abrasive, acid, alcohol-based, or solvent-based cleaners, as these could damage the paint finish. 
• Iron or steel frames will rust if the finish is scratched or if your furniture is exposed to excessive humidity, particularly in locations near salt water.

Stainless Steel

• Apply stainless steel cleaner on a regular basis. This will remove oxidization and help restore a natural glossy finish. 
• Cleaning will be needed more often in coastal areas, due to wind and salt exposure.

Cushion Fabric/Upholstery

• All fabrics fade when exposed to the sun, including outdoor fabrics. It is important to keep cushions inside when they are not being used or ensure they are covered with waterproof furniture covers.
• For regular cleaning, vacuum or lightly brush cushions to remove dust and grime. 
• For light stains, spot clean with a solution of mild detergent and warm water. Thoroughly rinse with clean water, then stand cushions on one end and allow to air-dry completely.
• For mildew and heavy stains, use a quality commercial outdoor furniture cleaner.

Rope

• To clean rope outdoor furniture, use a microfiber cloth with water to remove dust.
• Avoid using a brush, as this can cause the rope to frizz.

Wicker

• To clean wicker outdoor furniture, brush the dirt and dust with a soft bristle brush. 
• Try to get into the cracks between the weaves as this helps to loosen up dirt and grime.
• Wipe clean with a damp cloth.

Teak or Acacia

Teak and acacia are dense and durable hardwoods that can be left outside untreated for many years. Over time, the natural color of these woods will weather to a soft, silver gray due to the oxidization of the oil layer. 

• If you prefer this look, simply clean your teak or acacia furniture once a year. 
• If you prefer to bring back the original color, use a solution of mild detergent and warm water.
• Apply the solution to the timber and use a soft-bristled scrubber to rub in the direction of the wood grain. 
• Repeat the process as necessary.

Eucalyptus

Eucalyptus wood is susceptible to water damage and discoloration. 

• To keep your eucalyptus furniture in good condition, keep standing water off the surface and avoid exposing it to direct sunlight. 
• For regular cleaning, scrub the surface of the wood using a soft bristle brush and a solution of bleach and water. 
• Dry the wood with clean towels to remove any residue and kill any mold or mildew spores. 
• Apply polyurethane sealer to the surface periodically to help protect the wood from water damage and scratches.

Glass

• To clean glass outdoor furniture, keep the surfaces dust-free to avoid scratching. 
• Clean with mild detergent or household glass cleaner and wipe dry with a clean cloth or paper towel to avoid streaks. 
• Do not use harsh chemicals or abrasive cleaners.

Plywood

• To clean plywood outdoor furniture, wipe clean with a mild soapy solution.
• Stains can be removed using a grease-cutting washing-up liquid and an abrasive sponge scrubber.

<Rugs

Rugs are a beautiful and functional addition to any home, but they can be delicate. With proper care, your rugs can last for many years. This product care guide will provide you with some tips on how to keep your rugs looking and feeling their best.

Good To Know

• The type of rug you have will determine the best way to care for it. Some rugs are machine-washable, while others should only be spot-cleaned.
• Vacuum your rug regularly to remove dirt and dust.
• If your rug gets wet, blot it up immediately with a dry cloth. Do not rub the rug, as this can damage the fibers.
• If your rug has a stain, try to identify the type of stain before cleaning it. There are many different stain removal methods, and some methods are only effective for certain types of stains.
• If you are unsure how to clean your rug, it is always best to consult with a professional rug cleaner.

Do's

• Vacuum your rug regularly.
• Spot-clean spills and stains immediately.
• Rotate your rug every few months to prevent uneven wear.
• Use a rug pad to protect your rug from slipping and prolong its life.
• Store your rug in a cool, dry place when not in use.

Don'ts

• Do not use harsh chemicals to clean your rug.
• Do not rub or scrub your rug, as this can damage the fibers.
• Do not expose your rug to direct sunlight, as this can fade the colors.
• Do not allow your rug to get wet, as this can cause mold and mildew growth.

Product Care for Specific Types of Wool Material

Wool Rugs

• Wool rugs will shed loose fibers during the first few months after purchase.
• This is normal and should be expected.
• Pilling and sprouting can occur but can be trimmed with scissors.
• Spills should be treated immediately with a dry cloth.
• Do not rub or scrub wool rugs, as this can damage them.
• Do not machine wash or fold wool rugs.

Jute Rugs

• Jute rugs are made from natural fibers and will shed on their bottom side.
• Place an anti-slip mat pad underneath the rug to prevent slipping.
• Regularly vacuum the rug with a brush attachment.
• Treat spills immediately with a dry cloth.
• Do not rub or wipe liquid spills, as this will cause the liquids to soak into the rug.
• Do not use rug cleaners or spot treatments on jute rugs, as these may stain the rug.

Hemp Rugs

• Hemp rugs will vary in size and color due to the natural hemp yarn.
• The rug will initially shed loose fibers that remain in the weave after the manufacturing process.
• Most hemp rugs are naturally dyed, so the color may fade fast if placed in direct sunlight.
• Blot spills with a dry cloth.
• Use water and a toothbrush to gently work on the stained spot.
• If the stain is significant, rinse the rug outside and hang it to dry.
• Do not place the rug in direct sunlight or in damp or humid places.
• Do not rub or wipe spills, as this will cause the stain to seep deeper into the rug.
• Do not dry-clean hemp rugs, as the chemicals can damage the fibers.

<Mirrors

Mirrors are a beautiful and versatile addition to any home. They can make a room look larger, brighter, and more inviting. However, mirrors can also be delicate and require special care to keep them looking their best.

This product care guide will provide you with some tips on how to clean and maintain your mirrors so that they last for years to come.

Good to Know

• Mirrors are made of glass, so they are susceptible to scratches and damage.
• Harsh chemicals can damage the finish of a mirror.
• Mirrors should be cleaned regularly to prevent dirt and grime from building up.

Do's

• Use a soft, lint-free cloth to clean your mirror.
• Apply the cleaner to the cloth, not directly to the mirror.
• Use a mild, non-abrasive cleaner.
• Rinse the mirror thoroughly with water.
• Dry the mirror with a clean, soft cloth.

Don'ts

• Do not use harsh chemicals, such as ammonia or bleach, to clean your mirror.
• Do not use abrasive cleaners, such as steel wool or scouring pads.
• Do not use paper towels to clean your mirror. Paper towels can leave lint behind.
• Do not clean your mirror with a dry cloth. This can scratch the surface.